Management Systems

Quality Management

Quality management has always been a top priority at SMA. We have been ISO 9001:2015 certified since 2019, and throughout the organisation continuous improvement of our standardised processes has been formally integrated.

The quality policy of SMA and partners Ltd. emphasizes strict quality management, ensured through an ISO 9001-certified system. It is based on clearly defined processes, continuous improvement, and compliance with relevant standards and legal requirements. Employees are empowered to maintain high quality standards through internal communication, knowledge transfer, and support from the quality management team. The quality management system follows a process-oriented approach, encompassing core, management, and support processes to ensure top-tier services and products. The quality policy is reviewed and updated regularly, with the quality manager responsible for its compliance and ongoing development.

You can find SMA's Quality policy here

Social and environmental responsibility

We have made the strategic decision for several compelling reasons to publish a SER (Social and Environmental Responsibility) Policy for both internal and external use. Important key points of the policy are:

You can find SMA's SER policy here

Transparency and Accountability: By sharing our SER Policy, we demonstrate our commitment to transparency and accountability regarding our social and environmental practices. This transparency helps build trust with our stakeholders, including customers, partners and employees.

Compliance and Best Practices: Our SER Policy outlines our commitment to adhering to local and international regulations, as well as industry-specific best practices. This ensures that we are operating responsibly and ethically across all aspects of our business.

Employee Engagement: An SER Policy communicates our values and commitment to creating a positive impact, motivating our workforce to contribute to sustainable initiatives and to foster a culture of responsibility.

Continuous Improvement: By sharing our SER Policy and participating to the Ecovadis program, we openly invite feedback from stakeholders, helping us to identify areas for improvement and innovation in our sustainability efforts.

Ecovadis Assessment

Ecovadis assesses organisations on their sustainability performance. SMA has been awarded for the third year in a row a Bronze Medal by Ecovadis.

neustark

SMA is committed to sustainability: With our work we guide our clients towards climate-friendly, socially and economically viable mobility. But beyond that, we also want to commit ourselves to being a sustainable company:
SMA is proud to support the young and leading Swiss company neustark, which has made its mission to slow down climate change with industrial scale CO2 removal.