Quality Management
Quality management has always been a top priority at SMA. We have been ISO 9001:2015 certified since 2019, and throughout the organisation continuous improvement of our standardised processes has been formally integrated.
The quality policy of SMA and partners Ltd. emphasizes strict quality management, ensured through an ISO 9001-certified system. It is based on clearly defined processes, continuous improvement, and compliance with relevant standards and legal requirements. Employees are empowered to maintain high quality standards through internal communication, knowledge transfer, and support from the quality management team. The quality management system follows a process-oriented approach, encompassing core, management, and support processes to ensure top-tier services and products. The quality policy is reviewed and updated regularly, with the quality manager responsible for its compliance and ongoing development.